Technical Questions: Questions about downloading the software and technical topics What do I have to do in order to play in Search Casino? How long is the download process? What are the minimum system requirements for running the casino software? What should I do if I receive a message "Disconnection Timeout"? I don't see the Search Casino icon on my desktop. How can I find it? I received a message "username or password incorrect". What's wrong? What should I do if I receive a message "Internet connection not detected"? What do I have to do in order to play in Search Casino? In order to play in Search Casino you must first download and run our software. You can easily do this by clicking on the 'Download Software' button on our main page. The process thereafter is fairly simple, you need to specify a place on your hard disk where to put this downloaded file. Find the Search Casino icon on your Desktop (or in your selected destination directory). Start the program by double-clicking with the left mouse button on the icon. How long is the download process? The casino software is compressed to about 5 MB, which takes approximately 15 minutes to download using a standard 56 Kbps modem Using ISDN or DSL takes considerably less time. Having the software downloaded to your computer gives you a much more stable and exciting gameplay. The graphics are beautifully rendered and intended to create the atmosphere of a real casino and give you a sense of actually being in the casino. Also, since the graphics and games modules are already installed on your computer, only small packets of data transferred between your computer and our servers. What are the minimum system requirements for running the casino software? Our casino software's minimum requirements are: Pentium 133Mhz, 8 MB of hard disk space, 16 MB of RAM with either Windows 98, 2000, ME, XP or NT operating systems. For the most enjoyable gaming experience set your screen resolution to 800X600 or higher and set the screen colors to High Color (16 bit) or more. If you are using a resolution of 640X480, you might consider hiding your Taskbar. You can do this by right click on the Taskbar, select "Properties" and then put a checkmark on the "Auto hide" checkbox. What should I do if I receive a message "Disconnection Timeout"? This can be caused either by not taking any actions in the casino for 10 minutes or by having a slow Internet connection, which is possibly affected by heavy traffic on the Internet. If you receive this message simply try to reconnect to the casino. I don't see the Play and Deal Casino icon on my desktop. How can I find it? If you can't find the 'Search Casino' icon on your desktop simply follow these steps: 1. Click on the "Start" at the bottom left corner of your screen. 2. Choose "Find" or "Search" and then choose "Files or folders" or "For Files or Folders". 3. In the text box under "named", or "Search for files or folders names", type in Casino.exe and click on "Find Now", or "Search now". This will start the search for Casino.exe file. 4. If you get a file casino.exe under the "name" tab in the white window then Casino.exe was found. Double click on the file in order to run the casino software. 5. If the search ended without giving any results then the file is not present on the hard disk. If you have other drives configured on your hard disk (like d: or other drives) you can repeat the search in each of the other drives. If you still don't find the file you will have to download the casino software again. I received a message "username or password incorrect". What's wrong? If you have forgotten your username or your password, please send us your name, address, phone number and e-mail under which you have registered to support@playanddeal.com and request your username and password. Once your details are authenticated, you will receive a notification to your e-mail containing your username and your password. What should I do if I receive a message "Internet connection not detected"? Check if you are connected to the Internet and try again. If you're still encountering problems contact our support at support@playanddeal.com. To be the dealer means a lot more possibility to win. I know it very well. I made $8350 this way! Thank you. I would be back for some more, soon! J. Nakamura, Japan